Technology is eight layers deep. Most firms own one of them. We take responsibility for all eight, and for how they fit together.
Read the case ↓Start a project →Most companies buy technology in pieces: an agency, a cloud consultant, a security firm, an IT desk. Every hand-over between them is a place for things to fall through.
| Five vendors | One team | |
|---|---|---|
| Contracts to manage | Five | One |
| Who you call at 2am | Whoever answers | Us |
| Hand-offs per project | Many | None |
| Documentation | Five wikis, mostly stale | One place, kept current |
| Who owns the outcome | "It's complicated" | Us. Plainly. |
Same team, same standards. The only difference is how long we're in the room.
| Model | What it is | Best for | Billing |
|---|---|---|---|
| Project | A defined outcome with a fixed scope. | A new product, a migration, a security audit. | Fixed price |
| Retainer | Ongoing build, support and security across every layer. | Companies that want a technology department without hiring one. | Monthly |
| Embedded | Our people inside your team, tools and rituals. | Teams that need to move faster than hiring allows. | Per seat |
Every project is different. The shape usually isn't. And notice the last bar doesn't end.
What happensInterviews with your team, an audit of every system, vendor and contract, and a list of what's quietly about to break.You getA written, plain-language picture of where you stand.
What happensWe prioritise by risk and value, and agree what to fix, build or retire, and in which order.You getOne roadmap, one budget, one owner.
What happensSmall releases every week across whichever layers need work, demoed to you as they land.You getProgress you can see and click, not status reports.
What happensMonitoring, support, patching and steady improvement: the day you saw above, every day.You getA team that's still here after launch. This bar doesn't end.
Doing everything only works if you can trust the people doing it. These are the rules we work by. We're happy to put them in the contract.
The cheapest feature is the one you didn't need. We say so, even when it costs us the work.
Go-live is a shift change, not a goodbye. Support, security and improvement are part of the job.
Every plan, proposal and invoice readable by someone who isn't technical.
Documented, accessible and portable. No lock-in, no hostage situations.
Every layer in the stack above, yes. When something is truly specialist we'll say so, bring in a partner we trust, and stay accountable for the result.
Most of our work starts that way. We begin with an audit, document what's there, fix what's urgent and then improve the rest.
Often. We can fill the gaps around your team, or embed with them. You decide where the line is.
Fixed price for defined projects, monthly for retainers, per seat for embedded teams. Every proposal is itemised in plain language.